Vital set out with a very simple goal, get passengers through the ticket buying process as quickly and easily as possible. Through countless hours of competitive research we were able to take all of the best parts of what works throughout the industry and refine it down to its core.

Our focus was on being helpful and making sure the end-users understand what sets Concord Coach apart from the countless options in the area. We did this through extensive FAQs, custom imagery, and a commercial we produced in house with our Vital Media team.